Networks Tested

Networks Tested

Features

Features

Mobility Network Care

Increasing self-care for network complaints is key to improving customer satisfaction and reducing costs. Get real data on user experience from the customer’s handset for faster diagnosis and resolution. 

  • Leverage the data collected by our industry-standard 5GMARK QoE testing tool with millions of downloads on the Android & iOS app store. 
  • Drive self-care for network complaints by integrating the 5GMARK SDK into your self-care app.
  • Build custom network testing and benchmarking tools for your drive and walk test engineers, RF optimization engineers, retail, and other field staff.
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Monitoring Critical User Journeys

  • Monitor every single critical user journey such as app home page load, search time, video play start etc in real time 24×7 without any SDK integration or code changes to your app. 
    1. Real time alerts on any lag or latency in any of the critical user journeys in your app
    2. Catch poor UX such as scroll lags, poor FPS, blurry game transitions before users complain
      c. Benchmark your app latencies against your peers and identify improvement opportunities

     

Mobility Network Care

Increasing self-care for network complaints is key to improving customer satisfaction and reducing costs. Get real data on user experience from the customer’s handset for faster diagnosis and resolution 

  • Leverage the data collected by our industry-standard 5GMARK QoE testing tool with millions of downloads on the Android & iOS app store 
  • Drive self-care for network complaints by integrating the 5GMARK SDK into your self-care app
  • Build custom network testing and benchmarking tools for your drive and walk test engineers, RF optimization engineers, retail, and other field staff

Connected Device Care

Wireline operators are seeing an increased range of devices like digital TV boxes, IoT gateways, home automation systems, smart TVs, and appliances getting connected to their network. Work from home is also making home networks mission-critical. Providing a great experience and fast resolution of issues is thus critical. 

  • Integrate 5GMARK, a trusted networkQoEmeasurement engine in your digital TV boxes, IoT gateways, wireless routers, home automation systems, smart TVs, and appliances. 
  • View the actual network experience of your customers in real-time to ensure faster diagnostics.
  • Integrate our endpoint deep packet inspection (DPI) agent into your wireless routers for in-depth diagnostics.
Sign up

Connected Device Care

Wireline operators are seeing an increased range of devices like digital TV boxes, IoT gateways, home automation systems, smart TVs, and appliances getting connected to their network. Work from home is also making home networks mission-critical. Providing a great experience and fast resolution of issues is thus critical 

  • Integrate 5GMARK, a trusted networkQoEmeasurement engine in your digital TV boxes, IoT gateways, wireless routers, home automation systems, smart TVs, and appliances 
  • View the actual network experience of your customers in real-time to ensure faster diagnostics
  • Integrate our endpoint deep packet inspection (DPI) agent into your wireless routers for in-depth diagnostics

Enterprise Connectivity Care

Monitor the branch connectivity of your enterprise customers to provide seamless complaint resolution. Move your enterprise customers to self-care and lower costs while improving customer satisfaction. Measure performance end-to-end and intervene proactively. 

  • Build operator branded network self-care app for Enterprise customers in a short duration.
  • Triage problems between the client LAN, operator provided WAN/SD-WAN and the application within hours.
  • Resolve latency problems through easy identification of poorly performing ASNs and optimizing routing.
Sign up

Enterprise Connectivity Care

Monitor the branch connectivity of your enterprise customers to provide seamless complaint resolution. Move your enterprise customers to self-care and lower costs while improving customer satisfaction. Measure performance end-to-end and intervene proactively. 

  • Build operator branded network self-care app for Enterprise customers in a short duration
  • Triage problems between the client LAN, operator provided WAN/SD-WAN and the application within hours
  • Resolve latency problems through easy identification of poorly performing ASNs andoptimizing routing

Ensuring a seamless user experience at all times is a challenge for consumers, enterprises, and public entities. With the introduction of 5G and IoT, delivering a seamless experience for mission-critical use cases is cumbersome. MOZARK's digital experience platform aims at measuring, diagnosing, and enhancing digital QoE for your customers.

Request a Free Trial

Ensuring a seamless user experience at all times is a challenge for consumers, enterprises, and public entities. With the introduction of 5G and IoT, delivering a seamless experience for mission-critical use cases is cumbersome. MOZARK's digital experience platform aims at measuring, diagnosing, and enhancing digital QoE for your customers.

Request a Free Trial