Connectivity in today’s world is an essential service. It is the most critical piece in the whole digital ecosystem and only a robust network infrastructure that has high capacity and availability (99.99%) can support smooth functioning of IoT powered devices or OTT services. To simply put, there is no digitization without high quality network. Telecom’s are helping the world get better connected by bringing in latest technologies like 5G, Edge computing, Massive MIMO and more, but with new technology come new challenges. Experience assurance in such a complex technology ecosystem becomes difficult and expensive.

Measuring experience as perceived by customers is tough, as it depends on several factors beyond last mile RF conditions. MOZARK’s integrated Connected Experience platform is designed to measure the experience from a customer perspective and help diagnose not just RF conditions but also issues in layer 3 (IP) to layer 7 (HTTP/S) packet delivery. We do this through our unique deep packet inspection (DPI) technology. Traditional DPI performed at the network edge is often expensive to deploy and operate especially as data consumption explodes. Hence, we developed an industry unique technology that performs DPI on the endpoint.

So, whether is a smartphone, set top box or vCPE, you can deploy or endpoint DPI agent to collect deep insights across the network layers. There are multiple deployment options possible:

1) Deploy our “Endpoint DPI enabled smartphone kits” to enhance your drive and walk test and get far superior insights into your network performance beyond RF.

2) Leverage our global device cloud in over 30 cities to get driverless insights into network performance in your own country and in top roaming destinations.

3)Deploy it in your set top boxes (DPI) to get insights on why some video or gaming apps are performing poorly.

Get your network tested today!

Solutions

Network Experience Measurement

Measuring Digital Experience on Networks requires an understanding of how various applications behave and performing diagnostics of the all the layers from TCP to the App layer 

 

Our integrated digital experience measurement platform enables operators to measure the performance of various apps and perform full stack diagnostics from layer 3-7 without using any network probes. 

Explore

Syntethic Experience Monitoring

Frictionless app experience drives engagement and hence revenue. Even small latencies can lead to abandonments 

 

Continuously monitor the latencies of your app’s key user journeys without any SDK integrations or code changes to your app.

Explore

Telecom Network Care

Understanding your customer’s network perception requires the correlation of several data sets. It is essential to prioritize actions to ensure a progressive reduction in customer complaints.

 

Our unique network care platform provides a simple, low-cost solution to integrate data sets that help accurately triage and prioritize network actions.

Explore

Solutions

Network Experience Measurement

Measuring Digital Experience on Networks requires an understanding of how various applications behave and performing diagnostics of the all the layers from TCP to the App layer 

 

Our integrated digital experience measurement platform enables operators to measure the performance of various apps and perform full stack diagnostics from layer 3-7 without using any network probes. 

Explore

Syntethic Experience Monitoring

Frictionless app experience drives engagement and hence revenue. Even small latencies can lead to abandonments. 

 

Continuously monitor the latencies of your app’s key user journeys without any SDK integrations or code changes to your app.

Explore

Telecom Network Care

Understanding your customer’s network perception requires the correlation of several data sets. It is essential to prioritize actions to ensure a progressive reduction in customer complaints.

 

Our unique network care platform provides a simple, low-cost solution to integrate data sets that help accurately triage and prioritize network actions.

Explore

Case Studies

 

Call Centres From Home

High quality video streaming experience is essential to the growth of an OTT player. MOZARK’s integrated.

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Case Studies

 

Call Centres From Home

High quality video streaming experience is essential to the growth of an OTT player. MOZARK’s integrated.

    Read More

Click me!

Ensuring a seamless user experience at all times is a challenge for consumers, enterprises, and public entities. With the introduction of 5G and IoT, delivering a seamless experience for mission-critical use cases is cumbersome. MOZARK's digital experience platform aims at measuring, diagnosing, and enhancing digital QoE for your customers.

Request a Free Trial

Ensuring a seamless user experience at all times is a challenge for consumers, enterprises, and public entities. With the introduction of 5G and IoT, delivering a seamless experience for mission-critical use cases is cumbersome. MOZARK's digital experience platform aims at measuring, diagnosing, and enhancing digital QoE for your customers.

Request a Free Trial